Group Details

Introductory Phrase:

Working as Service Delivery Manager for an IT organization and managing an IT Helpdesk.

About You:

Started my career with the same organization 9 years back as Technical Support Executive for a technical process and currently handling an IT Helpdesk which is US based and requests are received on call. I am responsible for People, Performance and Client relationship management.

Looking for:

Looking for a mentor who can guide me to switch career from Service Delivery to Project Management within India.

Group objective (goal):