Group Details

Introductory Phrase:

Change agent in IT Service Management

About You:

I have held various positions in IT mostly around Applications support, project management, and development. I hold 2 certifications in ITIL and function as a change leader and ITIL process implementer in my current occupation.

Looking for:

Seeking mentor with experience in service delivery, change strategy, good and best practices, people/social intelligence -- does not necessarily have to be in IT industry.

Group objective (goal):