“Michael’s strength is leadership and communication. When he leaves our office, he leaves something of himself behind. I believe that years from now his influence will still be benefitting those who were fortunate enough to take part in one of his programs.
Jan Beesley, Wireless Wares Sales and Service
“In my association with Michael and his organization his work has been exemplary. He has provided timely and insightful analysis of our staffing challenges”
“His motivational skills are sharply honed.”
“He is dedicated with a truly professional approach to the challenges meeting today’s businesses. His enthusiasm and alternate approach to finding business solutions is refreshing.”
G.A. Derk. Derks Formals and Menswear
“The services they provide have allowed healthy communication flow between our managers and staff. Teamwork is important to our company and Novacom has enhanced the concept…”
Ron Simonsmier, President—Alberco Construction Ltd
“I am writing to thank you for your work recently with our Customer Service Group in the areas of Communication, Organization and Sales skills. We have implemented a number of the ideas that were discussed during our mentoring sessions that have helped us to communicate effectively and operate efficiently while providing service to our internal and external customers.
I would highly recommend your services to any organization.”
Kevin Bialobzyski. Cascades Resources
“I would like to take this opportunity to thank you and the team at Novacom International for our recent unique training experience. Your one-on-one coaching approach with key members of our customer service team enabled Graphic Resources to provide a new level of value-added service to our customer base…
Your strategy to use ongoing positive reinforcement and mentoring techniques ensured not only retention of the material but acceptance of the program by participants. We received excellent value for the service Novacom International provided and would highly recommend your program to our business associates.”
Jim Dunn, General Manager, Graphic Resources.